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How does my balance work?

Written by Support

Understanding your balance

  • Total Balance: the full value of funds currently held in your account that you can use to buy packs on the platform.

  • Available to Withdraw: the portion of your balance you can transfer to your bank. New funds can take time to become available for withdrawal, so the two numbers may not always match.

  • Withdrawals are subject to identity verification and may be subject to temporary review holds in certain cases, including new accounts, high-value transactions, or accounts with pending disputes.

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