Overview
You can have slabs in your Collection shipped from the vault to your address. Shipment requests start from the Collection. Some items are stored in separate locations and cannot be requested in a single shipment order.
How to request a shipment
In your Collection, select the item or items to ship by clicking the truck icon.
Confirm the number of slabs, then select Ship It.
At checkout, review the shipping and platform fees shown for your selection.
Check your shipping information carefully, then submit the request.
Before shipments are released
Before releasing items for shipment, we may require identity verification and the resolution of any payment disputes, chargebacks, unpaid amounts, or account holds.
Result
We typically process and ship requests within 14 business days. Once sent, the tracking number appears in your Collection under the Shipped tab.