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How do I track my shipment?

Where to find the tracking number for a Ripit slab shipment and what to do if it is missing.

Overview

When your shipment is assigned a tracking number and sent, the number appears in your Collection under the Shipped tab. You can use it on the carrier’s website for delivery updates.

How to track a shipment

  1. Open your Collection and go to the Shipped tab.

  2. Copy the tracking number shown for the shipment.

  3. Enter it on the carrier’s website, which is typically FedEx.

If no tracking number appears

If you have no tracking information within approximately 14 business days, please email [email protected] or reply in your existing support conversation. Include your account email address and the date you requested the shipment.

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