Overview
When your shipment is assigned a tracking number and sent, the number appears in your Collection under the Shipped tab. You can use it on the carrier’s website for delivery updates.
How to track a shipment
Open your Collection and go to the Shipped tab.
Copy the tracking number shown for the shipment.
Enter it on the carrier’s website, which is typically FedEx.
If no tracking number appears
If you have no tracking information within approximately 14 business days, please email [email protected] or reply in your existing support conversation. Include your account email address and the date you requested the shipment.
