Overview
All slab shipments require signature confirmation on delivery, for security and anti-fraud purposes. It’s the collector’s responsibility to be available to receive the package.
If you miss the delivery
The carrier may attempt delivery again.
If the package still cannot be delivered, it’s returned to sender and we place the slabs back in your vault.
You can re-order shipping. Fees will apply.
Result
You can request shipment again from your Collection. A new request carries its own shipping fees and follows the standard timeline.