Overview
Identity verification, as part of KYC (Know Your Customer), is a quick check that confirms you’re a real person, of legal age, and the rightful owner of your Ripit account. You’ll typically upload a government-issued ID and take a selfie.
We run these checks through a secure third-party partner, Stripe, which collects your ID documents directly under its own privacy policy. Ripit doesn’t keep copies of your ID. We receive and keep only your verification status and related compliance information.
Why it matters
Verified identity keeps rips fair, protects your collection from fraud, and keeps Ripit compliant with the law. It’s also one of the ways we keep minors off the platform. Until you’re verified, we may hold:
Shipments: slabs leaving the vault.
Sell-back payments: money for slabs you sell back.
Withdrawals: funds moved out of your balance
Higher-value packs: more expensive packs may be restricted.
How we protect your verification data
Status only: we keep your verification status only as long as reasonably necessary, such as while your account is active, or as the law requires.
Encryption: sensitive data is encrypted in transit and at rest, and employee access is limited to a need-to-know basis.
Privacy requests: depending on where you live, you can ask to access or delete your personal information at [email protected]. It’s a good idea to copy [email protected] so that your situation is reviewed by both teams.
Result
Once you’re approved, you can ship slabs, get paid for sell-backs, and withdraw funds. User verification doesn’t come up often, so you won’t usually be asked again, apart from the cases in "Why am I being asked to verify my identity again?"